Bringing Water To Your Door

Everything you need to know about the pipes that connect your home to the water mains in the street. Your Water Utility Company will maintain the supply pipe to the boundary of your property, but the pipe from your property boundary into your home is your responsibility. 

As a household customer, you are responsible for the maintenance of all the plumbing within your home and also the external pipework which is located within the boundary of your property. We explain more about this in our 'What am I responsible for? If you're unlucky enough to experience a burst on your water supply pipe (which is the name for the underground pipe which transports water from our main in the street into your home), we may be able to repair the leak with our trenchless technology.